All Case Studies
cpgcelonis
Enterprise Process Mining & Optimization
Global CPG Company
55%
Reduction in Process Variants
40%
Decrease in Manual Interventions
28%
Improvement in On-Time Delivery
$2.8M
Annual Efficiency Gains
The Challenge
What the client was facing
A global CPG company discovered through initial analysis that their order-to-cash process had over 200 process variants, with 35% of orders requiring manual intervention. Customer complaints about delivery accuracy were increasing quarterly.
The Solution
How DGT addressed the challenge
DGT deployed Celonis EMS across the client's order-to-cash, procure-to-pay, and demand planning processes. We identified 47 automation opportunities, implemented action flows for the top 20, and created real-time conformance monitoring dashboards.
The Impact
Measurable results delivered
55%
Reduction in Process Variants
40%
Decrease in Manual Interventions
28%
Improvement in On-Time Delivery
$2.8M
Annual Efficiency Gains
"Celonis with DGT's expertise revealed inefficiencies we didn't know existed. The ROI was visible within the first month."
SVP of Supply Chain
Global CPG Company