Celonis
Process Intelligence That Drives Operational Excellence
DGT is a Celonis implementation partner specializing in process mining, execution management, and operational intelligence. We help enterprises discover, analyze, and optimize their business processes using real-time data.
Process Mining & Discovery
Process mining is the foundation of everything Celonis does — and DGT has delivered 25+ process mining engagements that reveal the truth about how your business actually operates. We extract event logs from your SAP, Salesforce, and ServiceNow systems, reconstruct your actual process flows, and identify the bottlenecks, deviations, and inefficiencies that cost millions. Our clients typically discover that their processes have 3-5x more variants than they expected.
Data extraction — connecting to your source systems (SAP, Salesforce, ServiceNow, databases) and extracting event log data for target processes
Process reconstruction — using Celonis algorithms to reconstruct actual process flows from event data, revealing every variant and deviation
Conformance analysis — comparing actual process execution against your designed process to identify deviations, rework loops, and compliance violations
Root cause analysis — drilling into process bottlenecks to identify the specific causes — organizational, systemic, or data-driven
Opportunity quantification — calculating the financial impact of each identified inefficiency to prioritize improvement initiatives
Measurable Outcomes
Average of 200+ process variants discovered in Order-to-Cash alone
of process steps identified as non-value-adding
$2-5M in annual savings opportunities identified per process
Complete transparency into actual vs. designed process execution
Data-driven prioritization of improvement initiatives
Start with Order-to-Cash or Procure-to-Pay — these processes have the highest data quality in most ERP systems and deliver the fastest ROI
Extract at least 12 months of event data — seasonal patterns and quarterly cycles need a full year to be visible
Involve process owners in the discovery workshops — they provide the business context that turns data patterns into actionable insights
Don't try to fix everything at once — prioritize the top 5 improvement opportunities by financial impact and implementation feasibility
Establish process KPIs and baselines before implementing changes — you need a clear 'before' picture to demonstrate ROI
Why DGT Delivers Where Others Can't
DGT's process mining practice is powered by our deep enterprise system expertise. We don't just run Celonis algorithms — we understand the SAP transactions, Salesforce workflows, and ServiceNow processes that generate the event data. This domain knowledge means we can interpret process mining results in business context and recommend actionable improvements, not just surface data patterns.