Salesforce
The Complete Salesforce Transformation Partner
DGT delivers end-to-end Salesforce services spanning Sales Cloud, Service Cloud, Marketing Cloud, Data Cloud, and Agentforce. Our certified architects bring deep functional expertise across CRM, commerce, and customer engagement.
Sales Cloud & CPQ
Sales Cloud is the backbone of modern revenue operations — and DGT has implemented it over 70 times across financial services, manufacturing, CPG, and hospitality. We don't just configure fields and workflows. We architect revenue engines that align your sales process, forecasting models, and territory structures to how your business actually sells. Our CPQ implementations eliminate pricing errors, accelerate deal velocity, and give sales leaders real-time visibility into pipeline health.
Revenue process discovery — mapping your actual sales motion across segments, channels, and deal types before touching a single configuration
Data model architecture — designing account hierarchies, opportunity structures, and product catalogs that scale with your growth
CPQ configuration — building pricing rules, discount approval matrices, and quote templates that eliminate manual pricing errors
Forecasting & pipeline design — implementing AI-powered forecasting with Einstein, custom pipeline stages, and territory management
Integration architecture — connecting Sales Cloud to your ERP (SAP, NetSuite), marketing automation, and contract management systems via MuleSoft or API Hub
Measurable Outcomes
improvement in forecast accuracy within first quarter
reduction in quote generation time with CPQ automation
increase in average deal size through guided selling
reduction in pricing errors and discount policy violations
faster sales cycle from lead to close
Always map the full revenue lifecycle before configuring — most failed implementations start with technology, not process
Design CPQ pricing rules to handle 80% of deals automatically; reserve manual approvals for true exceptions
Implement Einstein Activity Capture early — the AI models need 90 days of data before forecasting becomes reliable
Build territory management with future M&A in mind — restructuring territories post-acquisition is the #1 cause of CRM disruption
Use validation rules sparingly; over-validation kills adoption faster than any other configuration mistake
Why DGT Delivers Where Others Can't
DGT succeeds where others fail because we treat Sales Cloud as a revenue architecture problem, not a CRM configuration project. Our architects have led implementations at companies ranging from $50M to $5B in revenue. We've seen every sales motion — channel, direct, partner, inside, field — and we know which patterns work. Our 70+ implementations give us a pattern library that accelerates every new engagement by 30%.